AI Problems Diagnostic Assistant
AI Problems Diagnostic Assistant adds an AI column to Monitoring → Problems: one click safely hands the event, trigger, related items and latest values to the model, and a structured recommendation comes back right inside Zabbix. Pick your provider – OpenAI, Google Gemini, Anthropic Claude or your own OpenAI-compatible endpoint – and optionally let it read live data through an MCP server. Every call is made server-side, so the API key never reaches the browser.
Requirements
Supported Zabbix versions
6.0 – 7.4
Min. supported PHP version
7.4
Key features
AI Problems Diagnostic Assistant adds an AI Assistant column to Monitoring → Problems. It safely attaches the event, trigger, related items, latest values and hosts, and returns a structured recommendation directly inside Zabbix.
It supports OpenAI, Google Gemini, Anthropic Claude and self-hosted OpenAI-compatible endpoints, streamed Markdown answers, stopping generation, an editable system role and optional live data through MCP. The Zabbix PHP backend calls both AI and MCP; the browser does not handle secret keys or internal endpoints. One PRO package supports Zabbix 6.0 – 7.4.
How it looks in practice
One click on the assistant icon next to “HTTP service is down on web-02” and the answer arrives structured: what happened, what to check with copy-ready commands, and the likely cause – the second problem on the same host, an expiring certificate. Ask a follow-up in the same dialog and the context stays.
OpenAI, Google Gemini, Anthropic Claude or your own OpenAI-compatible endpoint; every answer names the model that produced it. The settings page and more examples are in the product wiki.
Documentation
Access detailed documentation in our product wiki, including step-by-step setup, system requirements, customization options, and real-use configurations.
Editions
4 799 Kč€179$199
without VAT · lifetime license
Applicable taxes based on your billing country are shown at checkout.
AI-powered data analysis from hosts, items, and events
Intelligent solution suggestions based on gathered information
OpenAI, Google Gemini, Anthropic Claude or any OpenAI-compatible endpoint
Live Zabbix data through an MCP server
Server-side AI calls – the API key never reaches the browser
Streamed answers with Markdown and stop control
Choose the model and tuning parameters
Customizable system prompt for tailored AI behavior
Seamless integration with Zabbix monitoring ecosystem
Real-time issue identification and solution proposal
HA ready
Full localization – 25 languages
Editions
4 799 Kč€179$199
without VAT · lifetime license
Applicable taxes based on your billing country are shown at checkout.
AI-powered data analysis from hosts, items, and events
Intelligent solution suggestions based on gathered information
OpenAI, Google Gemini, Anthropic Claude or any OpenAI-compatible endpoint
Live Zabbix data through an MCP server
Server-side AI calls – the API key never reaches the browser
Streamed answers with Markdown and stop control
Choose the model and tuning parameters
Customizable system prompt for tailored AI behavior
Seamless integration with Zabbix monitoring ecosystem
Real-time issue identification and solution proposal
HA ready
Full localization – 25 languages
Purchase, delivery and updates
Purchase the product
The PRO licence is bought here: one payment, a lifetime licence, no subscription and no renewal. The e-mail address used for the order identifies your organization and the product is assigned to it automatically.
Delivery and updates – initMAX Portal
Delivery and every future update go through the initMAX Portal: after the purchase you find the product in your account with the ready-made installation command for your OS, the signed DEB and RPM packages, a ZIP archive and all releases. repo.initmax.com is only the package storage behind it – the Portal issues the token that unlocks the PRO packages there.
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FAQ
Select the desired widget on the product page and click the Get PRO button. You will go through a short checkout handled by FastSpring – you can pay by card, Google Pay or Apple Pay. The purchase is one-time: you get a lifetime license, with no subscription and no recurring fees. After payment you receive an invoice and an invitation to the initMAX customer portal, where you will find the product, issue a repository token and install the PRO edition from repo.initmax.com. Updates and support are included for as long as initMAX maintains the product.
Open https://portal.initmax.com, click “Forgot password?” on the sign-in page and enter the e-mail address you used when purchasing the product – you will receive a reset link. Repository tokens can be re-issued anytime in the portal under Profile – Repo tokens. If you no longer have access to that mailbox or run into any issue, contact our support at [email protected] and we will help you recover the account.
A running Zabbix installation – the supported Zabbix versions and the minimum PHP version are listed in the Requirements section of each product page. The widget installs on the Zabbix frontend server as a standard deb/rpm package from repo.initmax.com, so you need root access to that server. No special hardware is required.
You will receive an email confirmation of the successfully paid order together with an invoice. Right after the purchase we create your account in the initMAX customer portal (https://portal.initmax.com) and send you an invitation email – there you activate the account and set your password. In the portal you will find your licensed products, release changelogs, documentation and guided installation instructions. Paid widgets install directly from our package repository repo.initmax.com: issue a repository token in the portal (Profile – Repo tokens) and follow the How-to-install steps shown in the product catalog. Updates are then delivered through your package manager (apt/dnf/zypper).