AI Problem Diagnostic Assistant
Module Problem Diagnostic Assistant helps Zabbix users streamline the process of identifying and resolving issues in monitored systems. It analyzes data from hosts, items, and events, offering potential solutions based on the information gathered. By leveraging this AI assistant, users can more efficiently troubleshoot and manage their infrastructure.
Requirements
Supported Zabbix version
7.0
Min. supported PHP version
8.0
Key features
This AI-powered module enhances Zabbix by streamlining issue identification and resolution in monitored systems. It analyzes data from hosts, items, and events, offering AI-driven solutions based on gathered information.
The assistant is designed for user-friendly operation, allowing easy integration with various AI models. Users can connect it to OpenAI’s API or other custom models with compatible APIs, such as GPT4ALL, providing flexibility in AI backends.
A standout feature is the ability to customize the system prompt used to initialize the assistant. This allows users to tailor the AI’s behavior and responses to their specific needs and use cases, enhancing its effectiveness in different monitoring environments.
Administration
The AI Problem Diagnostic Assistant’s administration section is accessible through Zabbix menu: Administration → AI general → AI Problem Diagnostic Assistant. This area is exclusively available to users with SuperAdmin privileges, ensuring secure management of the AI module.
In this section, SuperAdmins can configure essential settings for the AI assistant. These include selecting between OpenAI and custom AI services, setting up API endpoints, choosing AI models, and defining the system role. These configurations allow for tailoring the AI’s functionality to best fit the organization’s specific monitoring and problem-solving needs within Zabbix.
System prompt customization
The AI assistant’s behavior and effectiveness are fundamentally shaped by three interrelated components: the system prompt, current input, and history in current session. Each response represents a synthesis of these elements, with the system prompt serving as the foundational layer that guides how the AI processes and responds to information.
What makes the system prompt particularly powerful is its ability to establish the core framework for how the AI operates within your monitoring environment. Whether analyzing alerts, diagnosing problems, or providing recommendations, the AI’s approach is directly influenced by the instructions and context provided in its system prompt.
While we provide a carefully tested default system prompt optimized for common monitoring and diagnostic scenarios, the ability to customize this prompt is a key feature of our solution. Organizations can tailor the AI’s behavior to better align with their specific requirements, terminology, and operational procedures. However, it’s important to understand that modifying the system prompt requires careful consideration – while our default prompt has been extensively tested, there’s no guarantee that any particular configuration will perfectly address all scenarios.
Documentation
Access detailed documentation in our product wiki, including step-by-step setup, system requirements, customization options, and real-use configurations.
Editions
4 799 Kč€199$199
without VAT
AI-powered data analysis from hosts, items, and events
Intelligent solution suggestions based on gathered information
Integration with OpenAI API or custom AI models (e.g. GPT4ALL)
Customizable system prompt for tailored AI behavior
Seamless integration with Zabbix monitoring ecosystem
Real-time issue identification and solution proposal
Editions
4 799 Kč€199$199
AI-powered data analysis from hosts, items, and events
Intelligent solution suggestions based on gathered information
Integration with OpenAI API or custom AI models (e.g. GPT4ALL)
Customizable system prompt for tailored AI behavior
Seamless integration with Zabbix monitoring ecosystem
Real-time issue identification and solution proposal
Software distribution
Distribution & Repository access
Editions labeled as Free are openly accessible through our public Git repository. Premium editions (like Pro and Enterprise) are delivered through our secure private Git repository, which serves as the central distribution point for our maintained software. Upon purchase, you’ll receive immediate access credentials to this repository, where you can download your products, access documentation, and get all future updates compatible with your Zabbix LTS installation.
Access & Ownership
When you purchase a paid edition, you gain lifetime access to the product version you download. The purchase includes one full year of updates and maintenance, during which we ensure compatibility with the latest minor version of Zabbix LTS. Our development team continuously maintains and improves the products, providing regular updates, security patches, and new features.
Subscription model
Our subscription is designed to auto-renew annually, ensuring uninterrupted access to our private repository where we maintain the latest versions of our products. This subscription model guarantees that you always have access to the most recent updates, security fixes, and feature enhancements. While you retain permanent access to your downloaded version, maintaining an active subscription ensures you benefit from ongoing product improvements and compatibility updates. For detailed subscription terms, please refer to our Terms and Conditions.
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FAQ
Select the desired widget on the product page and click the Get PRO button. You will go through a short checkout handled by FastSpring – you can pay by card, Google Pay or Apple Pay. The purchase is one-time: you get a lifetime license, with no subscription and no recurring fees. After payment you receive an invoice and an invitation to the initMAX customer portal, where you will find the product, issue a repository token and install the PRO edition from repo.initmax.com. Updates and support are included for as long as initMAX maintains the product.
Open https://portal.initmax.com, click “Forgot password?” on the sign-in page and enter the e-mail address you used when purchasing the product – you will receive a reset link. Repository tokens can be re-issued anytime in the portal under Profile – Repo tokens. If you no longer have access to that mailbox or run into any issue, contact our support at [email protected] and we will help you recover the account.
A running Zabbix installation – the supported Zabbix versions and the minimum PHP version are listed in the Requirements section of each product page. The widget installs on the Zabbix frontend server as a standard deb/rpm package from repo.initmax.com, so you need root access to that server. No special hardware is required.
You will receive an email confirmation of the successfully paid order together with an invoice. Right after the purchase we create your account in the initMAX customer portal (https://portal.initmax.com) and send you an invitation email – there you activate the account and set your password. In the portal you will find your licensed products, release changelogs, documentation and guided installation instructions. Paid widgets install directly from our package repository repo.initmax.com: issue a repository token in the portal (Profile – Repo tokens) and follow the How-to-install steps shown in the product catalog. Updates are then delivered through your package manager (apt/dnf/zypper).