How we helped Cancom coordinate Zabbix practices across the company
We were introduced to Cancom during our training. Richard Germanus (Manager Strategic Services – Monitoring at CANCOM Slovakia) appreciated our communication and professionalism. He decided to take on a big challenge. Together we set out to unify a system where over 200 companies communicate with each other.
Client: Cancom
Services: Cloud applications and transformation, IT Consulting, IT Security, Data Management, Smart Energy Management and many more
About Cancom
Cancom provides services in a variety of industries. It has clients in hotels, financial institutions, the automotive industry and healthcare services. Within Cancom Managed Services, it mainly focuses on monitoring clients in the DACH region.
Daily they monitor over 30,000 facilities that their clients desperately need for their operations. Together with initMAX, they are now working to expand the capacity of their monitoring infrastructure, which is currently capable of processing 35,000 values per 1 second.
A challange for us
We had a big challenge ahead of us. To unify 5 IT monitoring systems across Cancom. And begin the migration using Zabbix.
- Convincing Cancom and its management to make a major investment in migrating IT monitoring systems to Zabbix
- Increase the capacity of monitored devices
- Clean the system and prepare it for migration to Zabbix
- Set up a Zabbix system where over 200 companies communicate with each other
Our solution
What were the different steps of our solution?
- Two-day workshop with a 20-page output analysis of the Cancom system
- Identifying the problems and proposing solutions
- We helped Cancom to justify the proposed steps and, as a result, the company’s management decided to make a major investment in migrating their IT monitoring systems
- With Cancom, we coordinated Zabbix procedures across the company
- Cancom purchased hardware that can monitor half as many devices as before
Even before the project was fully concluded, the results were already visible. The original limit of more than 20,000 processed values per second was increased to up to 35,000 values per second, almost doubling the capacity. All devices now communicate with each other in one clear system. Cancom has all of its and its customers’ solutions under control and under constant supervision.
5 systems
Merged into 1 (Zabbix)
35 000 values per 1 second
Monitoring infrastructure expanded from the original 20,000 values
10 years
Of monitoring experience
52
Total number of certifications obtained
Richard Germanus
Manager Strategic Services – Monitoring at CANCOM Slovakia
“Tomas has a good team of professionals around him. And my team can rely on them. Our communication works on multiple levels. We meet at ongoing workshops and at the Zabbix Summit in Riga, which I consider such a benefit. We have completed one year of service cooperation with initMAX, we are satisfied and will definitely continue our cooperation.”
