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Case study

How we helped Cancom coordinate Zabbix practices across the company

InitMAX Cancom Case Study video screeshot

Client: Cancom
Services: Cloud applications and transformation, IT Consulting, IT Security, Data Management, Smart Energy Management and many more

We were introduced to Cancom during our training. Richard Germanus (Manager Strategic Services – Monitoring at CANCOM Slovakia) appreciated our communication and professionalism. He decided to take on a big challenge. Together we set out to unify a system where over 200 companies communicate with each other.

About Cancom A challange for us Our solution

About Cancom

Cancom provides services in a variety of industries. It has clients in hotels, financial institutions, the automotive industry and healthcare services. Within Cancom Managed Services, it mainly focuses on monitoring clients in the DACH region.

Daily they monitor over 30,000 facilities that their clients desperately need for their operations. Together with initMAX, they are now working to expand the capacity of their monitoring infrastructure, which is currently capable of processing 35,000 values per 1 second.

About Cancom

A challange for us

We had a big challenge ahead of us. To unify 5 IT monitoring systems across Cancom. And begin the migration using Zabbix.

  • Convincing Cancom and its management to make a major investment in migrating IT monitoring systems to Zabbix
  • Increase the capacity of monitored devices
  • Clean the system and prepare it for migration to Zabbix
  • Set up a Zabbix system where over 200 companies communicate with each other

Our solution

What were the different steps of our solution?

  • Two-day workshop with a 20-page output analysis of the Cancom system
  • Identifying the problems and proposing solutions
  • We helped Cancom to justify the proposed steps and, as a result, the company’s management decided to make a major investment in migrating their IT monitoring systems
  • With Cancom, we coordinated Zabbix procedures across the company
  • Cancom purchased hardware that can monitor half as many devices as before

 

Even before the project was fully concluded, the results were already visible. The original limit of more than 20,000 processed values per second was increased to up to 35,000 values per second, almost doubling the capacity. All devices now communicate with each other in one clear system. Cancom has all of its and its customers’ solutions under control and under constant supervision.

More about the service

5 systems

Merged into 1 (Zabbix)

35 000 values per 1 second

Monitoring infrastructure expanded from the original 20,000 values

10 years

Of monitoring experience

52

Total number of certifications obtained

Richard Germanus

Richard Germanus

Manager Strategic Services – Monitoring at CANCOM Slovakia

“Tomas has a good team of professionals around him. And my team can rely on them. Our communication works on multiple levels. We meet at ongoing workshops and at the Zabbix Summit in Riga, which I consider such a benefit. We have completed one year of service cooperation with initMAX, we are satisfied and will definitely continue our cooperation.”

Are you interested in this service?

Leave us a message or call us.

Contact person - photo

Tomáš Heřmánek

Option No. 5 on the hotline

+420 800 244 442
[email protected]

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